A Real-Time Operable Interface to a Distributed Network
All the benefits of a leading-edge Outage Management System?without the time, money, and risk.
Delivering outstanding service ... capping costs... ensuring dependability ... all priorities for an electrical utility, and all attainable with a fully-integrated Outage Management System (OMS).
But getting there can seem like a risky business.
Exploiting the benefits of current system technology is no trivial matter. Wide scale upgrades of existing systems or development of new systems are time-consuming, expensive and disruptive to the organization. Learning curves, access to expertise, and large capital expenditure can make the prospect of using modem automation tools to more effectively and efficient manage the utility only a dim and distant possibility.
But what if you could find a solution that began providing benefits in months, not years and allowed you to work with your current technology, while planning the next generation? And what if that solution was very affordable?
ExtenSys Inc. is a systems integrator which markets, implements, customizes and supports Outage Management System (OMS) software and services.
The critical factor in ExtenSys' approach to the integration of OMS into the utility is flexibility: we work with what you have to provide what you need. Standards-based, platform-independent, the solution can begin providing tangible benefits within six months.
No new Customer Information System, no SCADA replacement - take the data from where it resides and we provide the means of gaining access to operational information.
The key to delivering on that promise involves two things. A suite of reliable software which forms the hub of the OMS and decades of experience and expertise in both real time systems and the utility sector.
ExtenSys has comprehensive experience with the leading edge OMS technologies and many of the common platforms (HP, Digital, Sun, PC) and OS versions (UNIX, LINUX, Windows). ExtenSys takes that flexibility and adds something else: the ability to work in your environment and, better yet, talk to anything. The result is a solution now, not later.
Learn Once, Do Many Things
The whole point of an OMS is to give front line operators the tools required to solve problems - either customer problems or utility problems. That range of problems involves information from a variety of sources.
Our approach to user interfaces (GUI) is common look, common feel. Whatever the data source, the GUI will be similar, window-based, intuitive, click and point, fast and easy. Once the environment is learned, new applications or enhancements won't create a barrier to the user.
When Trouble Calls
The problems may come in over the phone line, but the solutions usually go out over the air.
All utilities have voice radio for field operations, some even have Mobile Data Terminals. But the technology in place is usually old and combined voice and data capability is rare. Integrating voice and data into an OMS offers advantages ranging from faster, better customer service to better management control. Why not take advantage of the advantages?
Ruggedized computers which combine both PC technology and radio capability - without breaking or freezing - are readily available. The trick is to integrate them into the wider OMS picture.
A significant benefit ExtenSys provides is the ability to do precisely that. Experience with both computer technology and RF technology is relatively rare. ExtenSys has both. Most OMS software is RF compatible and ExtenSys has hands-on experience with both the hardware and software necessary to make wireless technology work seamlessly with computer technology.
That capability extends your grasp into the field and increases the operational benefit enormously.
Today and Tomorrow
Today, no picture is static, everything is evolving. Simple prudence says keep your options open. Get results now, but don't lock into a "solution" which will lead you down a dead end path a year or two from now.
ExtenSys is around for the long haul. We know that we not only have to be good once, we have to keep on being good. So, we are committed to the evolution of front-line, real time systems.
We'd like to propose something simple. Consider the imperatives of service delivery and management accountability, consider the benefits intrinsic in an effective OMS, consider how much you want to avoid another massive "systems project'.
Then, perhaps, consider giving us a call. We can help you achieve the performance improvements you want in a suprisingly short time and at a very affordable price.
For more information on Outage Management Systems, contact Jim Stewart at (416) 481-1546